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ServiceNow Consulting

Lonvec sources and evaluates ServiceNow consultants across ITSM, HRSD, CSM, ITOM, and SPM — functional and platform development specialists.

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Practice Areas

●ITSM & ITIL
●HR Service Delivery (HRSD)
●Customer Service Mgmt (CSM)
●ServiceNow Platform Dev
●ITOM, Discovery & AIOps
FUNCTIONAL

ITSM & ITIL

  • Incident, Problem & Change
  • Service Catalogue & Request
  • CMDB & Asset Management
  • Knowledge Management
FUNCTIONAL

HR Service Delivery (HRSD)

  • Employee Service Centre
  • Case & Knowledge Management
  • Onboarding & Offboarding
  • Enterprise Onboarding
FUNCTIONAL

Customer Service Mgmt (CSM)

  • Case Management
  • Account & Contact Management
  • Communities & Self-Service
  • Agent Workspace
TECHNICAL

Platform Developer

  • Flow Designer & Business Rules
  • Script Includes & Client Scripts
  • Integration Hub & Spoke
  • Custom Applications
FUNCTIONAL

ITOM & Discovery

  • Service Mapping
  • Discovery & Event Mgmt
  • AIOps / Predictive AIOps
  • Cloud Management
FUNCTIONAL

SPM / ITBM

  • Project Portfolio Mgmt
  • Demand Management
  • Agile Development 2.0
  • Resource Management

Need a ServiceNow specialist?

ITSM, HRSD, or platform development — we evaluate every consultant against the specific product area.

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